Frequently Asked Questions

Everything you need to know about your Magnum Boots experience.

Does Magnum Boots Canada offer free shipping?

Yes, we offer free standard shipping on all orders over $150 within Canada. For orders below this amount, a flat-rate shipping fee is applied at checkout.

What is your return and exchange policy?

We offer a 30-day return policy for unworn items in their original packaging. Please ensure the tags are still attached. Return shipping labels can be generated through our online returns portal.

Are Magnum boots covered by a warranty?

All Magnum boots come with a 6-month manufacturer's warranty against defects in materials and workmanship. This does not cover normal wear and tear or improper care.

How do I find the correct size for my boots?

Magnum boots typically run true to size. We recommend consulting our detailed Size Guide located on each product page, which includes measurements in centimeters and inches for precision.

Are the boots slip-resistant and safety-rated?

Many of our models are CSA approved and feature slip-resistant outsoles. Please check the specific product descriptions for safety certifications such as Grade 1 toe protection or electric shock resistance.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.